FAQs

  1. What insurances do you accept?

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  2. What if I am sick and need to see the doctor right away?

    We happily accept walk-ins without an appointment.
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  3. What is the typical waiting time for a walk-in appointment?

    Although this will vary by day and depend on availability, usual wait times are less than 30 minutes and typically much shorter than most ER visits. The co-pay for such visits are also significantly lower than ER visits.
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  4. What are typical wait times for follow up and routine appointments?

    Usually within a day or two, including same day appointments.
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  5. I work full time, can I still be seen?

    Yes, we have flexible hours to accommodate your schedule, including evenings and weekend appointments.
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  6. In addition to office visits, what other services do you provide?

    We have several imaging and procedural services that we provide. Please click here to see a complete list.
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  7. Which hospitals are you affiliated with?

    All of our physicians are affiliated with Presence (formerly Provena) St. Joseph and Silver Cross Hospitals. In addition, we have relationships with physicians at other hospitals, such as Loyola, Rush, Northwestern, and University of Chicago.
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  8. How can I make my payments?

    We accept all major credit cards and personal checks.
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  9. Do you use electronic medical records (EMR)?

    EMR has been integrated in the practice since 2006. This allows seamless communication between all of our offices and streamlined communication with pharmacies, allowing prescriptions to be sent electronically and instantly. In addition, it has reduced wait times for patients and allows easy access to their medical records. For more information, please click here.
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  10. How will the Affordable Care Act (Obamacare) affect my relationship with PCJ?

    Our practice has been chosen by Blue Cross/Blue Shield to participate in the Healthcare Exchange. Additionally, we anticipate participating with other payers through this exchange as they become available. Finally, we have taken steps to be a Level 3 NCQA certified patient centered medical home (PCMH). Please click here for further information.
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  11. What if I need to talk to a doctor when the office is closed?

    Our providers are available 24/7 for medical emergencies.
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  12. What languages are spoken?

    English, Spanish, Hindi, Filipino
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  13. How do I set up an appointment?

    Please click here for information on our offices. We take reservations both on the phone and via email, allowing you to request an appointment anytime of the day! We ask that you please tell us which provider you wish to see, date, and time of day and we will respond to you as soon as we can!
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